Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Martinez

Amanda Martinez

October 24, 2024

5  out of  5
rating by Amanda Martinez
"Chad was very personable and easy to work with. Highly recommend!"
We responded:
"Thank you, Amanda! We appreciate you. -Lauren"
Profile photo of Michael Ploplis

Michael Ploplis

October 24, 2024

5  out of  5
rating by Michael Ploplis
"Lauren and her team handle my whole family’s insurance needs. Home, auto(s), and even my art. Always trusted and professional."
We responded:
"Thank you, Michael! We have very much enjoyed taking care of your family. -Lauren"
Profile photo of Reilly Ploplis

Reilly Ploplis

October 24, 2024

5  out of  5
rating by Reilly Ploplis
"Lauren and her team are fantastic. I’ve worked with Erin for several years. She has answered all my questions and has explained my policies in detail. Always very helpful!"
We responded:
"Thank you, Reilly! We love Erin!! -Lauren"
Profile photo of Zachary Lax

Zachary Lax

October 24, 2024

5  out of  5
rating by Zachary Lax
"The best in the business!! Great company with even better employees."
We responded:
"Lax! Thank you for the kind words. -Lauren"
Profile photo of Furniture Market

Furniture Market

August 16, 2024

5  out of  5
rating by Furniture Market
"Best agent in the business!"
We responded:
"Hello, we have very much enjoyed working with you! Thank you for sharing! - Lauren"
Profile photo of paige shearin

paige shearin

February 22, 2024

5  out of  5
rating by paige shearin
"I had the pleasure of working with Chad, who was very helpful with sending competitive options for switching over my auto insurance policy and gen helping me get my new policy set up when ai chose the best option for me. Great experience!"
We responded:
"Paige, I’m happy to hear Chad took such great care of you! Your experience with our team is exactly what we strive for! -Lauren"
Profile photo of Linda Miller

Linda Miller

February 13, 2024

5  out of  5
rating by Linda Miller
"Love this office! I have been with Lauren for years and couldn’t think of going anywhere else. This team is always willing to help and very knowledgeable!"
We responded:
"Linda, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Lauren"
Profile photo of Meghan Turco

Meghan Turco

February 12, 2024

5  out of  5
rating by Meghan Turco
"I have worked with Lauren and her team for 10 plus years. Erin Ploplis has always took care of my insurance needs. Looked for the best rates. Best insurance agent by far. Honest and trustworthy. Thank you Erin!"
We responded:
"Meghan, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Lauren"
Profile photo of Ryan Claycomb

Ryan Claycomb

February 7, 2024

5  out of  5
rating by Ryan Claycomb
"I normally don't leave reviews but I needed to this time. Chad is awesome! He made the whole insurance process a breeze. He made it easy, gave me very good rates, and then chatted with me like we were friends, which honestly made the whole experience actually enjoyable. I would highly recommend Chad and this agency with any insurance needs!"
We responded:
"Ryan, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Lauren"
Profile photo of Juliet Donofrio

Juliet Donofrio

February 7, 2024

5  out of  5
rating by Juliet Donofrio
"Lauren and her team are fantastic! We have worked closely for two years now with Erin Ploplis and cannot say enough about the friendly, professional service Erin has provided for us. She has answered our questions quickly and in laymen’s terms so that we can easily understand our policies. I trust Erin with our insurance needs and would happily recommend her and the agency to anyone looking for fair prices and fast, friendly, and reliable service."
We responded:
"Juliet, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Lauren"
Profile photo of Sharon Campbell

Sharon Campbell

February 7, 2024

5  out of  5
rating by Sharon Campbell
"We have worked with Erin through our full family needs. She’s so patient and kind. Our family insured our boat, house, 6 cars and life through State Farm with her. She’s always pleasant and willing to help. Erin was a savior when our son had a minor accident and needed to replace vehicles. We meet every so often to evaluate our coverage as our life changes to ensure we have the right policy and the fairest pricing. We can’t recommend this agent enough!"
We responded:
"Sharon, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Lauren"
Profile photo of Linda

Linda

January 24, 2024

5  out of  5
rating by Linda
"Love this office!! I’ve been with Lauren for over 5 years now and can’t imagine being anywhere else."
Profile photo of Kara Goodman

Kara Goodman

January 22, 2024

5  out of  5
rating by Kara Goodman
"Awesome customer service!!!!!"
We responded:
"Kara, thank you for the kind feedback! Glad to know you're satisfied. - Lauren "
Profile photo of Jennifer Patnode

Jennifer Patnode

January 11, 2024

5  out of  5
rating by Jennifer Patnode
"I have been extremely pleased with my policy and its all thanks to Chad Morton. He provided a comprehensive policy and competitive quote, quick to follow up and answer questions, friendly, helpful and reliable. Everything you'd hope to have in an insurance agent. Highly recommend!"
We responded:
"Jennifer, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Lauren "
Profile photo of Kyren Andrade

Kyren Andrade

January 10, 2024

5  out of  5
rating by Kyren Andrade
"Lauren’s team is absolutely amazing and was incredibly helpful and clarified all my questions for my quote! Chad is a rockstar and responds every time I reached out and very quickly :)"
We responded:
"Kyren, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Lauren"
Profile photo of Terry Kern (WideOpenThrottle)

Terry Kern (WideOpenThrottle)

January 10, 2024

5  out of  5
rating by Terry Kern (WideOpenThrottle)
"Lauren and her team are always quick to help in every situation! I have had multiple policies from life insurance to motorcycle insurance and more! I have not been disappointed. I highly recommend using them for whatever you are insuring!"
We responded:
"Terry, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing. - Lauren"
Profile photo of Amy Goodman

Amy Goodman

January 3, 2024

5  out of  5
rating by Amy Goodman
"I have recently switched back to State Farm form another provider. I couldn’t be happier with the level of service and professionalism that I have received with Lauren McDowell and the personnel I have been in contact with. If I ever have a question or issue, know I can reach out to Amber Starnes and it will be resolved quickly. I would highly recommend this office to everyone I know."
We responded:
"Amy, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Lauren"
Profile photo of slicklman27370

slicklman27370

January 3, 2024

5  out of  5
rating by slicklman27370
"Just called in with a question and Andrea answered it quickly."
We responded:
"Hello, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Lauren"
Profile photo of Christian Obriant

Christian Obriant

December 7, 2023

5  out of  5
rating by Christian Obriant
"This is the best office for your insurance needs! Competitive rates with knowledgeable staff that will get you what you need! Should have switched over to them sooner!"
We responded:
"Christian, please know my team and I will always be here to give you the support you need! Thank you for sharing with us. - Lauren "
Profile photo of Scott Jones

Scott Jones

November 15, 2023

5  out of  5
rating by Scott Jones
"Lauren McDowell state farm branch is a very good insurance company to be covered by and to do business with. When you call there office you are directed to the correct person and they are always willing to help."
We responded:
"Scott, My team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. - Lauren"
Profile photo of Dara DeMauro

Dara DeMauro

July 13, 2023

5  out of  5
rating by Dara DeMauro
"Lauren and staff are professional and always helpful! I always feel welcome and cared for! Best agency and will never leave them!"
Profile photo of Hunter Osborne

Hunter Osborne

June 30, 2023

5  out of  5
rating by Hunter Osborne
"Just recently made the switch to Lauren McDowell State Farm and I can't say enough good things about this team. Everyone I've spoken with has been informative, super helpful, and friendly. They've made the whole process such a breeze from start to finish."
We responded:
"Hunter, thank you for giving us the opportunity to earn your business. Your feedback is very important to my team and I. We appreciate you. - Lauren"
Profile photo of Amber Goodman

Amber Goodman

January 25, 2023

5  out of  5
rating by Amber Goodman
"Very pleased with my service! Fantastic customer service!"
We responded:
"Amber, I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! - Lauren"
Profile photo of Melissa Lambert

Melissa Lambert

April 22, 2022

5  out of  5
rating by Melissa Lambert
"I Love State Farm. They offer Great Insurance at a better price rate than any company used in the past. I have told all my friends and family about how Great State Farm is and they plan to move their insurance when their new policy is due.😁👍"
We responded:
"Melissa, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! - Lauren"
Profile photo of Brian Wilson

Brian Wilson

December 11, 2020

5  out of  5
rating by Brian Wilson
"Been with state farm and ms lauren for yrs now and have nothing but the most exceptional service you could ask for from your agent, they do everything they can to help meet your budget which is a major plus nowadays"
We responded:
"Hi, We greatly appreciate the loyalty you have to us! We will always be here to give you the support you need! Thank you for sharing! - Lauren"